Website maintenance

Website maintenance is the routine that keeps your site up to date, backed up, and monitored before any issue reaches your visitors.

Get a call from us

Leave your details and we will reach out.

Thank you for your interest.

We received your details. We'll message you on WhatsApp shortly.

Chat on WhatsApp now

Website maintenance plans tailored to your business.

Prices billed monthly

Basic

R$ 350,00/mo

Billed monthly

  • To get started
  • Weekly backups
  • Daily uptime checks
  • Monthly visual inspection
  • 1 technical hour per month

Pro

R$ 990,00/mo

Billed monthly

  • Everything in Standard, plus
  • Priority support
  • Daily backups
  • Visual inspection twice a week
  • 6 technical hours per month
  • Weekly checkout tests

Included in every plan

Each plan increases the frequency of checks and technical hours from the previous one.

  • Helpdesk via WhatsApp, client portal, and email
  • Cloud backups of your site and database
  • Uptime checks
  • Visual site inspections
  • Technical hours for changes and improvements
  • Support from the team who develops

The importance of preventive website maintenance.

The routine that keeps your site up to date, backed up, and running before any issue reaches your visitors.

  • Updates

    We always keep your site updated with the latest version of the CMS, plugins, and theme.

  • Backup

    Regular backups of your site and database, stored securely in the cloud.

  • Monitoring

    We regularly check your site's pages, features, and forms for errors, slowdowns, or any other issues, and act immediately to fix them.

  • Analysis

    Monthly reports with key site access data.

  • Content

    We update your content when needed, so you never have to worry about it.

  • Support

    Available by chat or email to answer any questions about your site.

Prevention costs less than recovery.

An idle site becomes an easy target for attacks, failures, and slowdowns. Updates, backups, and monitoring keep everything secure and running. If something goes wrong, our team steps in to fix it.

Need one-time support?

No need for a monthly plan? We offer one-off support to solve issues or update your site whenever you need.

  • Updates

    Text, photos, posts, pages: we fix whatever is needed to make your site look new again.

  • Speed optimization

    We solve those annoying issues that make customers leave your page.

  • Malware removal

    Slow site, strange popups, suspicious emails? It could be malware. We clean it all up.

  • Hosting migration

    Changing hosting? We copy, adjust, install, and make sure everything works.

  • Site offline

    Something went wrong, someone changed the site and it broke? We get it back online quickly.

  • Problem diagnosis

    That tricky issue you can't solve? We find it and fix it.

Frequently asked questions

What’s the difference between the plans?

All plans include helpdesk via WhatsApp, client portal, and email. Basic offers weekly backups, daily uptime checks, monthly visual inspection, and 1 technical hour for adjustments per month. Standard upgrades to hourly checks, weekly inspection, 3 hours, and adds security monitoring. Pro includes priority support, daily backups, visual inspection twice a week, 6 technical hours per month, and weekly checkout tests.

How often are backups done?

Backups are weekly in Basic and Standard. In Pro, they are daily.

What are technical hours?

These are reserved hours for requesting changes, fixes, or improvements to your site. Basic includes 1 hour per month, Standard 3 hours, and Pro 6 hours.

How long is the contract?

The contract can be monthly or yearly. With the yearly plan, you get a 2-month discount and can pay in up to 6 installments by card.

Can I cancel at any time?

With the monthly plan, you can cancel anytime, hassle-free. The yearly plan only allows cancellation at the end of the contracted period.

What payment methods are available?

You can pay by boleto, Pix, or credit card.

If I don’t use my hours this month, do they carry over?

Yes. Unused hours roll over for up to 3 months, with a maximum of 9 hours in total.

My site was hacked. Does maintenance fix it?

First, we clean the malware and restore your site during the recovery process. After that, the maintenance plan helps prevent the problem from coming back. WordPress site recovery

Do I need both maintenance and hosting, or just one?

They are different services: Hosting is where your site is available on the internet. Maintenance is the service that keeps your site in order: updates, backups, fixes issues, and monitors. One does not replace the other.

We want to take care of your site.

Tell us about your site and how you manage it today.

EN