trigger order.received "PO-20931" customer: "B2B-0417"
agent items.check llm.extract(invoice.pdf) → 42 items
check inventory.erp ok mismatch: 0
agent credit.approval policy.eval(limit, history) → approved
action invoice.issue "INV 118.402" sent to customer
notify whatsapp.customer "Order confirmed. Delivery scheduled."
trigger ticket.opened "#4471" channel: whatsapp
agent support.triage rag.search(knowledge_base) → 3 sources
action reply.sent confidence 0.93 human: not needed
trigger invoice.overdue "C-8812"
agent collections.negotiation llm.draft(history, policy) → offer
action crm.updated stage: negotiation
trigger order.received "PO-20932" customer: "B2B-0932"
agent items.check llm.extract(order.xlsx) → 18 items
check inventory.erp ok mismatch: 1 → human review
trigger report.monthly sql.query(sales, margin) → summary
agent results.analysis llm.summarize → board
trigger order.received "PO-20931" customer: "B2B-0417"
agent items.check llm.extract(invoice.pdf) → 42 items
check inventory.erp ok mismatch: 0
agent credit.approval policy.eval(limit, history) → approved
action invoice.issue "INV 118.402" sent to customer
notify whatsapp.customer "Order confirmed. Delivery scheduled."
trigger ticket.opened "#4471" channel: whatsapp
agent support.triage rag.search(knowledge_base) → 3 sources
action reply.sent confidence 0.93 human: not needed
trigger invoice.overdue "C-8812"
agent collections.negotiation llm.draft(history, policy) → offer
action crm.updated stage: negotiation
trigger order.received "PO-20932" customer: "B2B-0932"
agent items.check llm.extract(order.xlsx) → 18 items
check inventory.erp ok mismatch: 1 → human review
trigger report.monthly sql.query(sales, margin) → summary
agent results.analysis llm.summarize → board
